Terms and Conditions

Cancellation Charges

  1. The Company reserves the right to charge a cancellation fee in respect of any training courses already confirmed.  Cancellations received less than 4 weeks from commencement will be charged at 50% of the course cost and less than 2 weeks 100%.  Failure to attend will be charged 100% of the course cost. 
  1. If for any reasons beyond our control, the Company cancels a training course without notice the Company will not be held liable for any costs incurred by the Client as a result of such cancellations.  
  1. Should it become necessary for us to postpone all or any part of a course, due to circumstances beyond our control then a mutually agreeable date will be chosen on which to complete the course.  The company will not be liable for any costs incurred by the Client for such actions. 
  1. All reservations should be confirmed in writing by the client.
  1. Please pay for courses at the timing of booking.
  1. Please be punctual when attending training courses.
  1. Delegates who are or appear to be under the influence of alcohol or other illegal substances during the training course will not be allowed to continue.
  1. For training carried out on customers premises please ensure the site is suitable if on arrival the trainer deems the site unsuitable, the training will be cancelled with a 100% charge to the client.
  1. Please read the Joining Instructions and ensure the course title, date and location suit your needs, please also ensure the delegate attends with all the required PPE, plus NI number, CITB Levy number and a photo if required.


Privacy Policy

  • Construction Training (B & H) Ltd. respects the privacy of anyone who uses the T&B (Contractors) Limited website.
  • Construction Training (B & H) Ltd. gathers important information from our visitors and customers. We publish this policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection.
  • Construction Training (B & H) Ltd. provides its service to you subject to this Privacy policy. We reserve the right to change this policy and we will continue to review it regularly.

Collected information and how we use it

We receive and store information through users submitting HTML forms, and we use it only for the purpose contact was made, normally to contact and initiate a discussion about our services. We do not and will not use this information for any other purpose.

We use Google Analytics to collect information about how visitors use our website. It provides us with anonymous but useful information such as the number of visitors to the website, the browsers used, the pages viewed and for what length of time. We make no attempts to use this data in any way to identify specific users or to discover any personally identifiable information about our users.
and clear about any data we receive from the website.


Cookies are small files web browsers place on a computer’s hard drive. They are often used to help us authenticate users as well as to help websites to work more efficiently, and in some cases they are essential and fundamental to the operation of a website – essential scenarios include ecommerce, and while not strictly essential (per se) often website HTML forms will require the use of cookies to work properly.

The Construction Training (B & H) Ltd. website currently has a limited use of cookies including Google Analytics cookies, which are essential for Google Analytics to work and as mentioned above Google Analytics provides us with extremely valuable information about the use of our website. The data is stored anonymously and includes no sensitive data – the most ‘sensitive’ data that could be extracted may well be the average number of daily hits to our homepage and how that changes over time – this data poses no risk or threat to the users of the website but is very helpful for us.



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